SmartRecruiters ·
full-timeSr. Manager, Customer Success – Healthcare Cybersecurity ( Armis/ Veza)
Servicenow · Philadelphia, us
ServiceNow is a provider of enterprise cloud platforms that help organizations automate workflows, manage IT services, and drive digital transformation across functions such as customer service, HR, and security. The Sr. Manager, Customer Success – Healthcare Cybersecurity role focuses on leading a team that ensures healthcare customers successfully adopt and derive value from ServiceNow’s cybersecurity‑related solutions. Day‑to‑day responsibilities likely include overseeing customer onboarding, monitoring health and usage metrics, coordinating with product and support teams to resolve issues, and developing strategies to improve retention and expansion within the healthcare segment. The position also involves acting as a trusted advisor to senior stakeholders, translating technical capabilities into business outcomes, and identifying opportunities for upsell or cross‑suit. Candidates suited for this role typically have several years of experience in customer success or account management within a SaaS environment, a background in healthcare or cybersecurity domains, and proven ability to lead and mentor a team while driving measurable customer outcomes.
Education
- Level: Bachelor's degree
Key Skills
About the Role Sr. Manager, Customer Success – Healthcare Cybersecurity ( Armis/ Veza)
Skills for this role
Required skills
Also mentioned in the listing
| Role | Sr. Manager, Customer Success – Healthcare Cybersecurity ( Armis/ Veza) |
|---|---|
| Company | Servicenow |
| Location | Philadelphia, us |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-06 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Sr. Manager, Customer Success – Healthcare Cybersecurity ( Armis/ Veza) at Servicenow: frequently asked questions
- Who can apply for the Sr. Manager, Customer Success – Healthcare Cybersecurity ( Armis/ Veza) role at Servicenow?
- The listing asks for Bachelor's degree; freshers are welcome.
- What skills does the Sr. Manager, Customer Success – Healthcare Cybersecurity ( Armis/ Veza) role require?
- The listing highlights Customer Success, Cybersecurity. Show each of these in a project or past role on your resume.
- What is the salary for this role?
- Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Sr. Manager, Customer Success – Healthcare Cybersecurity ( Armis/ Veza) position remote, hybrid or onsite?
- The listing marks this role as remote, with Philadelphia, us as the location.
- What is the application deadline?
- Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Sr. Manager, Customer Success – Healthcare Cybersecurity ( Armis/ Veza) role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
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