Greenhouse ·
full-timePartner Account Manager
Klaviyo · Boston, MA
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Account Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow. In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo. How you'll make a difference: Become a trusted advisor to the ~30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo. Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market Build and manage a lead referral pipeline with your partner portfolio. Work to understand a partner’s organization structure and business goals. Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo. Act as a consultant to help our partners build or optimize their offerings around Klaviyo. Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business. Be comfortable operating with and exceeding revenue-focused goals. Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future. Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process. Drive co-marketing with our partners. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Travel: up to 25%, to meet and develop relationships with our agency partners / events. Who you are: Are adept at influencing and relationship building. Have partnerships, sales, or account management experience. Have largely worked on accounts in the Enterprise ($30M-$500M+ GMV) customer segment and can thoughtfully reference those experiences and relationships. Learning about a new product offering excites you! Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network. Are thoughtful, engaging, and energetic. Obsessed with understanding your customer or partner. Comfortable operating independently. Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry. Proactively solicit and act on feedback from your customers, partners, and peers. Are excited to be a part of and have an impact on a rapidly-growing, profitable startup. Have a positive outlook and excellent written and verbal communication skills. Have 4-5 years of SaaS account management, channel and/or sales experience. Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform. Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to bas
| Role | Partner Account Manager |
|---|---|
| Company | Klaviyo |
| Location | Boston, MA |
| Compensation | Not disclosed |
| Posted | 2026-09-25 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4About Klaviyo
Klaviyo, Inc. is an AI-first B2C CRM platform founded in 2012 and headquartered in Boston. The company provides a unified solution that integrates marketing automation, customer service, analytics, and a data platform to help businesses manage customer relationships. By centralizing behavioral, transactional, and engagement data, Klaviyo enables brands to deliver personalized, omnichannel campaigns across email, SMS, WhatsApp, and mobile push notifications. The platform utilizes AI agents to automate marketing tasks, resolve customer service inquiries, and optimize campaign performance. Klaviyo currently serves over 205,000 brands across more than 100 countries, processing billions of events and managing billions of customer profiles daily to support business growth.
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