Who can apply for the Principal UX Researcher, Moveworks role at Servicenow?

The listing asks for Bachelor's degree; freshers are welcome.

What skills does the Principal UX Researcher, Moveworks role require?

The listing highlights UX Research. Show each of these in a project or past role on your resume.

What is the salary for this role?

Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Principal UX Researcher, Moveworks position remote, hybrid or onsite?

The listing marks this role as onsite, with Santa Clara, us as the location.

What is the application deadline?

Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.

How do I apply for the Principal UX Researcher, Moveworks role?

Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

SmartRecruiters · Posted 16 Oct 2026

full-time

Top Company

Principal UX Researcher, Moveworks

Servicenow · Santa Clara, us

ServiceNow is a cloud‑based platform that delivers digital workflow and IT service management solutions to large enterprises. The Principal UX Researcher for the Moveworks team will lead the end‑to‑end research effort for this product line, shaping the user experience strategy across the organization. Day‑to‑day responsibilities include defining research objectives, planning and executing qualitative studies such as user interviews, contextual inquiries, and usability tests, as well as quantitative analyses like surveys and analytics reviews. The role involves synthesizing findings into actionable insights, presenting recommendations to product managers, designers, and engineers, and mentoring junior researchers. The candidate should have a deep portfolio of enterprise‑software research, strong command of mixed‑method approaches, and the ability to influence product direction at a senior level. Excellent communication, stakeholder management, and a track record of translating user data into design improvements are essential. This position suits an experienced researcher who thrives in a fast‑paced, collaborative environment and can drive user‑centered decisions for complex B2B solutions.

principal ux researcheruser experience researchqualitative researchusability testingenterprise softwareproduct designstakeholder managementresearch strategysenior researchersanta clara

Education

Level: Bachelor's degree

UX ResearchOnsite

Key Skills

UX Research

About the Role Principal UX Researcher at Moveworks, ServiceNow, based in Santa Clara, US.

Skills for this role

UX Research

Required skills

UX Research

Also mentioned in the listing

principal ux researcheruser experience researchqualitative researchusability testingenterprise softwareproduct designstakeholder managementresearch strategysenior researchersanta clara

Role	Principal UX Researcher, Moveworks
Company	Servicenow
Location	Santa Clara, us
Type	full-time
Compensation	Not disclosed
Posted	2026-10-16
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

Before you apply

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Principal UX Researcher, Moveworks at Servicenow: frequently asked questions

Who can apply for the Principal UX Researcher, Moveworks role at Servicenow?: The listing asks for Bachelor's degree; freshers are welcome.
What skills does the Principal UX Researcher, Moveworks role require?: The listing highlights UX Research. Show each of these in a project or past role on your resume.
What is the salary for this role?: Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Principal UX Researcher, Moveworks position remote, hybrid or onsite?: The listing marks this role as onsite, with Santa Clara, us as the location.
What is the application deadline?: Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Principal UX Researcher, Moveworks role?: Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.