Greenhouse ·
full-timeProduct Operations Manager
Twitch · San Francisco, CA
About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role As a member of Twitch's Revenue team, you'll use your industry and product acumen, and experience in digital advertising solutions to help grow Twitch Advertising revenue. We are looking for a detail-oriented, client service focused Customer Success Manager with advertising experience that will work hand in hand with product and business development. The Customer Success Manager will be a crucial member of a growing team that will support Twitch in meeting its objectives and providing best in class client service to our clients that are specifically interested in our influencer marketing products. The ideal candidate will have experience with client management, media planning, and campaign operations. You can work in San Francisco, CA; Los Angeles, CA; Seattle, WA; or New York, NY. You Will: Campaign Management: Work with the finance team on any client approvals and revenue recognition Own pre-sale process related to media planning and internal IOs Be client facing point of contact to ensure smooth execution and delivery Guide clients through internal purchasing tools Client Management: Provide highest level of customer service to internal clients, as a key point person for media plans and campaign operations Work to manage any custom programs or sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered Kick-off campaign with clients and manage all timelines, assets and opportunities for optimization Assist in pre-sale pipeline management, reporting, and opportunity accuracy Work with Campaign Operations to troubleshoot live campaigns Maintain up-to-date knowledge of Twitch's site features and products You Have: 4+ years of online media/planning experience Experience helping clients execute media campaigns Excellent written, presentation and oral communication skills Excellent collaboration skills Able to proactively troubleshoot and problem solve quickly and though the proper escalation process Works well with others in high-energy environment with minimal supervision Experience and comfortability working with technical product teams Bonus Points Work experience in online media Previous agency experience Perks Medical, Dental, Vision & Disability Insurance 401(k) Maternity & Parental Leave Flexible PTO Amazon Employee Discount Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job ID: TW9305 The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . US, CA, San Francisco - Annually $101,600 — $177,800 USD US, NY, New York - Annually $101,600 — $177,800 USD US, WA, Seattle - Annually $92,400 — $160,000 USD US, CA, Los Angeles - Annually $92,400 — $160,000 USD Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Twitch values your privacy. Please consult our Candidate Privacy Notice , for information about how we collect, use, and disclose personal information of our candidates.
| Role | Product Operations Manager |
|---|---|
| Company | Twitch |
| Location | San Francisco, CA |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-21 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Product Operations Manager at Twitch: frequently asked questions
- What is the salary for this role?
- Twitch has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Product Operations Manager position remote, hybrid or onsite?
- The listing gives San Francisco, CA as the location and does not state a work mode.
- What is the application deadline?
- Twitch has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Product Operations Manager role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
More at Twitch
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- Customer Success Manager · Los Angeles, CA
- Senior UX Designer · San Francisco, CA
- Software Engineer II, Fintech · San Francisco, CA
Internships at Twitch
- Undergrad Software Engineering Intern (grad Year: Spring 2028) · San Francisco, CA
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