Lever ·
full-timeRegional HRBP
Paytm · Mumbai, Maharashtra
Paytm operates as India's leading mobile payments and financial services platform, enabling merchants and consumers to transact through QR-based payments, digital wallets, and a suite of banking and lending products. In the Regional HRBP role based in Mumbai, you will partner with business leaders across the region to translate organisational goals into people-focused actions. Day-to-day responsibilities include maintaining accurate employee master data, verifying attendance, calculating and validating incentives, managing leave records, and ensuring policy and legal compliance. You will support internal and external audits by supplying required documentation, handle employee grievances and first-level escalations, and act as the primary HR point of contact for regional managers and field teams. The role also involves driving engagement initiatives such as town-halls, tracking key metrics like attrition and attendance trends through HR dashboards, and implementing HR strategies in collaboration with HR leadership. Ideal candidates have four to seven years of experience as an HR business partner, a background in performance management, the ability to review and execute development plans, strong stakeholder-management skills, proficiency with MS Excel, PowerPoint and presentation tools, and hands-on experience with HRIS or other digital HR platforms.
About Paytm : Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: This role includes leading the HR Function at the regional level to partner with and advises the business. The HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders, working closely with the business and HR leadership to implement the HR strategy. Expectations/ Requirements : Validate and maintain the integrity and accuracy of employee master data throughout the employee lifecycle Verification and processing of attendance records. Calculation and validation of incentives. Accurate tracking and management of employee leave Ensure strict policy adherence and maintain legal compliance within the region. Support internal and external audits and investigations by providing required data and documentation. Handle employee grievances and manage first-level escalations efficiently, ensuring resolution within the defined Turnaround Time (TAT). Act as the primary HR SPOC for all regional leaders and field teams, providing immediate and expert HR support and guidance. Support engagement initiatives and organize/facilitate regional Townhalls and other communication forums. Manage regional HR trackers and dashboards focused on key metrics such as: Monitoring and controlling attrition rates. Tracking and analysis of attendance trends. Logging and managing escalations and resolutions. Superpowers/ Skills that will help you succeed in this role : 1. 4-7years of experience in a core HRBP role. 2. Must have handled Performance Management. 3. Should be able to Review developmental plans & their execution for all employees. 4. Must be able to execute and implement new strategies. Stakeholder Management. 5. Hands-on with MS Excel, PowerPoint, and presentation skills.7. 8. Hands-on experience in digital tools / HRIS Management. Why join us? : Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
| Role | Regional HRBP |
|---|---|
| Company | Paytm |
| Location | Mumbai, Maharashtra |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-13 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Regional HRBP at Paytm: frequently asked questions
- What is the salary for this role?
- Paytm has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Regional HRBP position remote, hybrid or onsite?
- The listing gives Mumbai, Maharashtra as the location and does not state a work mode.
- What is the application deadline?
- Paytm has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Regional HRBP role?
- Use the Apply button on this page. It opens the original listing on jobs.lever.co, where you submit your application with the company.
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