Greenhouse ·
full-timeSenior Bizops Analyst - Product Operations
Zscaler · Mohali, IND
Zscaler operates in the cloud security sector, providing a Zero Trust Exchange platform that secures digital connections for global enterprises. As a Senior BizOps Analyst in Product Operations, you will function as a strategic partner to product leadership, translating complex business challenges into actionable data insights and operational tools. Your daily responsibilities will involve managing a central signals repository, developing advanced SQL data models, and building custom Python-based applications or AI-enabled workflows to streamline decision-making. You will be expected to bridge the gap between high-level product strategy and technical execution, ensuring that operational data is accurate, scalable, and effectively utilized by the team. This role is well-suited for a professional with 3 to 5 years of experience who possesses strong analytical skills and a technical background in data modeling and automation. The ideal candidate is comfortable navigating ambiguity, enjoys solving complex product-related problems, and has a proactive approach to building solutions that enhance operational efficiency. A foundational understanding of AI and machine learning technologies is essential to succeed in this role, as you will be tasked with integrating these capabilities into existing business processes.
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior BizOps Analyst - Product Operations to join our team. This is a hybrid role, reporting to the Director, Product Revenue in the Product Operations department. In this fast-paced, high-impact individual contributor role, you will combine strong business acumen with SQL, Python, data modeling, dashboards, custom data applications, and AI-enabled workflows. You will help Product Operations turn ambiguous business problems into clear signals, scalable analytics, decision workflows, and practical tools that improve how teams operate. What you’ll do (Role Expectations) Partner with Product leadership to clarify high-priority business questions and define the signals, dashboards, workflows, or AI agents needed to accelerate product and operational decision-making Own the Product Operations signals repository as the single source of truth for business logic, data inputs, definitions, owners, status, and documentation Build clean, reusable data models and advanced SQL transformations that power dashboards, custom applications, decision workflows, and AI agents Develop dashboards and Python-based custom data applications when standard BI tools are not sufficient, ensuring solutions are adopted and actively used by teams Translate ambiguous Product Operations problems into buildable specifications, review AI agent outputs, apply ML/NLP techniques where useful, and present signal performance and recommendations clearly to stakeholders Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain 3–5 years of experience in data, analytics, business operations, product operations, or a related role Strong SQL skills, practical Python experience, and the ability to transform, structure, and validate complex datasets Strong data modeling skills with the ability to design clean, scalable, reusable datasets and metric/signal definitions Proven ability to translate ambiguous Product Operations problems into buildable signal specifications, dashboards, applications, or workflows, supported by strong documentation, communication, and independent execution skills What Will Make You Stand Out (Preferred Qualifications) Experience designing, evaluating, or integrating AI agents, LLMs, or automated decision workflows to streamline product operations and signal detection Experience working directly with Product teams Experience building internal tools or custom applications beyond standard BI dashboards #LI-hybrid #LI-KM8 At Zscaler, we are committed to building a team that reflects the communities we serve a
| Role | Senior Bizops Analyst - Product Operations |
|---|---|
| Company | Zscaler |
| Location | Mohali, IND |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-16 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Bizops Analyst - Product Operations at Zscaler: frequently asked questions
- What is the salary for this role?
- Zscaler has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Bizops Analyst - Product Operations position remote, hybrid or onsite?
- The listing gives Mohali, IND as the location and does not state a work mode.
- What is the application deadline?
- Zscaler has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Bizops Analyst - Product Operations role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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