SmartRecruiters ·
full-timeDirector Of Expert Services, ITAM And ITOM
Servicenow · New York, us
ServiceNow is a cloud‑based platform provider that helps organisations automate and streamline digital workflows across IT, employee, and customer experiences. As Director of Expert Services for IT Asset Management (ITAM) and IT Operations Management (ITOM), the role is responsible for leading the delivery of consulting and implementation services that enable clients to adopt and optimise ServiceNow’s ITAM and ITOM solutions. Day‑to‑day activities include overseeing multiple client engagements, guiding solution design and architecture, managing project timelines and budgets, and ensuring high‑quality service delivery. The director will mentor and develop a team of consultants and engineers, coordinate with product and sales groups, and act as a senior point of contact for strategic customers. The position suits a seasoned professional with deep expertise in IT asset and operations management, extensive experience in enterprise consulting or professional services, and a proven track record of leading large, complex implementations. Strong leadership, client‑facing communication, and a solid understanding of the ServiceNow platform are essential for success in this senior, client‑focused role.
| Role | Director Of Expert Services, ITAM And ITOM |
|---|---|
| Company | Servicenow |
| Location | New York, us |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-20 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Director Of Expert Services, ITAM And ITOM at Servicenow: frequently asked questions
- What is the salary for this role?
- Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Director Of Expert Services, ITAM And ITOM position remote, hybrid or onsite?
- The listing marks this role as remote, with New York, us as the location.
- What is the application deadline?
- Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Director Of Expert Services, ITAM And ITOM role?
- Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.
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