Greenhouse ·
full-timeLead Compliance Risk Manager, Product Compliance - AI
Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Mercury is a fintech that provides banking‑as‑a‑service solutions, including APIs and agentic access tools that let businesses embed financial products into their platforms. In this role you will act as the primary compliance advisor for Mercury’s AI‑enabled products, such as its Command suite, API, MCP and CLI interfaces. Day‑to‑day you will work with product, engineering, risk, data, legal and operations teams to embed compliance into the design and launch of AI features, interpret evolving financial‑partner and regulator requirements, and apply the company’s AI governance standards. You will help shape the AI governance framework by defining controls, documentation and escalation paths, and you will extend existing product‑compliance playbooks to cover AI capabilities. The role also involves monitoring regulatory changes, supporting product launches, driving remediation for compliance issues, and mentoring junior compliance colleagues as AI use spreads across the business. The position suits a senior compliance or risk professional with experience in financial‑services regulation, AI governance, and cross‑functional product oversight.
About the role: As Mercury continues its rapid growth trajectory, navigating an increasingly complex regulatory, partner, and product landscape is critical. Compliance is not only a requirement, but a competitive advantage that enables Mercury to move faster, build trust, and launch innovative products responsibly. Nowhere is that more true than in AI. We believe we have a path to lead the US banking* industry into the AI era, and that how we choose to build and deploy AI will define our success over the next three years. We are building first-party agentic products, headless and agent-accessible banking through our API and MCP, and the internal platforms that let us build with AI at speed. Core to all of it is great governance—these systems must run on one trusted system of access, logging, and data controls that meets the requirements of our banking ambitions. We are seeking a Lead Compliance Risk Manager to serve as the compliance advisor for Mercury's AI products. This is a new, high-visibility role and the first dedicated compliance advisory seat covering AI at Mercury. You will be the leading authority on AI product compliance risk for the Compliance Team—shaping how we build, how we govern, and how we explain ourselves to our partners and regulators. You will partner closely with Product, Engineering, Risk, Data, Legal, and Operations to ensure Mercury's AI products are compliant-by-design from concept through launch and scale. You will also help define the AI governance framework itself: the standards, controls, escalation paths, and documentation that allow a bank-partnered fintech to deploy agentic capabilities responsibly and at pace. How this role fits alongside our other AI roles : this is a product compliance advisory role. Our Data & AI Governance team owns enterprise governance frameworks, responsible-AI standards, AI use case intake and inventory, and risk classification; Model Risk Management owns model inventory, tiering, and validation. You will be a close partner to and a major consumer of both—running our AI products through their processes, applying their standards to real product decisions, and bringing them the product-level detail they need to see. You will also help extend our existing product compliance playbooks to cover AI features, in partnership with your manager and the rest of the Product Compliance team. Your mandate is the products, not the program. In this role, you will: Serve as the subject matter expert and primary compliance advisor for Mercury's AI and agentic products, including Command, our API, and agentic access methods such as MCP and CLI. Work closely with cross-functional risk and product teams to bring Mercury's AI products to market in a way that meets all relevant financial partner, regulatory compliance obligations, and our AI governance standards. Ensure all processes and products under your area of responsibility comply with applicable rules and regulations. Stay up to date with changes to applicable regulations, supervisory guidance, and emerging AI-specific law, and implement necessary updates to impacted products to maintain compliance. Support expansion for new product launches by scoping, defining, and communicating product and compliance requirements. Work cross-functionally to drive remediation efforts for products within your defined scope. Support the compliance function in defining and achieving departmental initiatives, maintaining relevant policies and procedures, developing documentation solutions, and liaising with auditors. Mentor and provide strategic guidance to compliance colleagues as AI capabilities spread across every product domain, and contribute to building a strong culture of compliance across Mercury. Work closely with our Risk team, which owns AI governance, as Compliance’s AI product expert to contribute product-level guidance to ongoing AI governance updates. Core responsibilities: Partner closely with Product, Engineering, Risk, Data, Operations, and Legal to bring Mercury's AI products to market in a manner that meets all relevant regulatory, financial partner, and network obligations. Advise product and engineering teams throughout the product lifecycle—discovery, design, evaluation, launch, and iteration—to ensure AI products are compliant-by-design rather than reviewed after the fact. Identify, assess, and document compliance risks specific to AI and agentic systems—including inaccurate or fabricated output, unauthorized or over-scoped agent action, inadequate consent and disclosure, unexplainable decisioning, disparate impact, data leakage across customers or organizations, prompt injection and third-party agent risk, and insufficient audit trail—and work cross-functionally to design pragmatic mitigation strategies. Define the compliance requirements for the platforms AI is built on, in partnership with the teams that own them: the LLM gateway all internal traffic routes through, the internal app platform, agent orches
| Role | Lead Compliance Risk Manager, Product Compliance - AI |
|---|---|
| Company | Mercury |
| Location | San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-06 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Lead Compliance Risk Manager, Product Compliance - AI at Mercury: frequently asked questions
- What is the salary for this role?
- Mercury has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Lead Compliance Risk Manager, Product Compliance - AI position remote, hybrid or onsite?
- The listing marks this role as remote, with San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States as the location.
- What is the application deadline?
- Mercury has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Lead Compliance Risk Manager, Product Compliance - AI role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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