Greenhouse ·
full-timeSenior Product Manager - Users
Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Mercury is a fintech company that provides a financial stack for founders and growing businesses, offering banking services through partner institutions while focusing on software that works from day one to scale. The Senior Product Manager – Users role centers on the authorization and collaboration layer of the product, owning how founders invite employees, finance teams, or accountants to work together on Mercury. Day‑to‑day responsibilities include defining roles, permissions, and invitation flows; improving the experience across email, Slack, iMessage and other channels where finance conversations happen; partnering with large customers to understand employee spend and financial operations as they grow; and shaping the product’s direction as new user types, such as agents, emerge. The role requires close collaboration with design, engineering, go‑to‑market and other product teams to turn ambiguous problems into clear solutions, drive proactive collaboration, and balance product simplicity with platform power. Ideal candidates have seven or more years of product management experience, preferably on collaboration or identity‑focused platforms, strong judgment to resist unnecessary complexity, a track record of end‑to‑end ownership, and a point of view on how agentic actors affect permission models.
Linus Yale patented the modern pin tumbler lock in 1861, and hotels took to it immediately. The clever part was never the lock; it was master keying. The same door opens for a guest with one key and the manager with another, each cut to a different depth of authority. It solved the problem every growing building has, and introduced a new one, because now a single key opens everything. The hard part was never the lock. It's deciding who gets which key . Mercury is built for the building class: those who act on their ambition, who see something that doesn't exist and decide to make it real with their time, money, and team; whether that's a side project or a scaling unicorn. We build the financial stack for them, backed by elegant and intelligent software meant to work from day one to scale. The Users team owns who is allowed to do what: roles, permissions, invitations, and the authorization layer every other product team builds on. From a solo founder working with agents to an enterprise onboarding employees for spend without exposing banking* details, our job is to support that range while keeping the core product simple. Every product Mercury adds brings new kinds of users and makes the model more capable. Getting this right is the difference between being a place founders bank and a financial stack companies run on. * Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. What you’ll do: Own the experience of collaboration on Mercury - when a founder adds an employee, finance team, or accountant, we need to consider the roles, permissions, and product experiences that help them get work done Make it easier for a founder to bring their whole team onto Mercury: find out why they hesitate, and make invitation obvious, easy, and high-trust Take it everywhere: build for the experience across email, slack, iMessage and wherever people are interacting about finance Build for scale: work with our largest customers to understand how they manage employee spend and financial operations as they grow, delivering critical functionality that empowers Shape where this space goes as our product ambition grows and the kinds of users we support change, agents among them What we need from you: 7+ years of relevant product management experience, preferably on collaboration products or platform teams accountable for identity, roles, and authorization Taste, and the judgment to balance product against platform. Permission models usually get more powerful by getting more complicated, and the opportunity here is to refuse that trade. This is arcane overhead at most companies; we'd like it to be a reason customers choose us Product teams should want you in the room early. On a team that is driving proactive collaboration about how we unblock collaboration for our customers A point of view on agentic action, and on which parts of this get harder when the actor isn't a person A track record of turning ambiguity into a clear point of view, independently The ability to take complex problems end to end (research, design, engineering, GTM, stakeholder management) autonomously Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AK1 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following : US employees (any location): $200,700 — $250,900 USD Canadian employees (any location): $189,700 — $237,100 CAD
| Role | Senior Product Manager - Users |
|---|---|
| Company | Mercury |
| Location | San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-09 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Product Manager - Users at Mercury: frequently asked questions
- What is the salary for this role?
- Mercury has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Product Manager - Users position remote, hybrid or onsite?
- The listing marks this role as remote, with San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States as the location.
- What is the application deadline?
- Mercury has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Product Manager - Users role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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