InternFlow

Greenhouse ·

full-time

Manager, Strategic Programs

Coinbase · Remote - USA

Education

  • Level: Bachelor's degree
Program ManagementHybrid7-7 yrs experience

Key Skills

Program ManagementCustomer ExperienceProduct OperationsTradingFinancial ServicesStrategic PlanningCross-functional LeadershipKPI DevelopmentOKRExecutive ReportingFINRA Series 7FINRA Series 63Generative AI

Notes

Remote‑first with quarterly in‑person surges; FINRA Series 7 & 63 required; 7+ years experience

Experience required

7-7 years experience
0 yrs10+ yrs

About the Role As a CX Trading Program Manager on the CX Programs team, you will own the end‑to‑end support experience for Coinbase’s trading products, bridging product teams and CX operations to reduce friction and drive retention. Responsibilities Own a portfolio of trading product domains, set program strategy, build multi‑quarter roadmaps, execute CX readiness for Tier 1 launches, partner with product teams for operational reviews, and deliver executive‑ready reporting. Requirements 7+ years program management, CX or product operations experience; 5+ years in trading, brokerage or financial services; proven track‑record with high‑value customer segments; ability to lead cross‑functional programs across 5+ teams; experience influencing Director+ stakeholders; proficiency in KPI/OKR frameworks and executive reporting; active FINRA Series 7 and Series 63 licenses; responsible use of generative AI. Eligibility

Skills for this role

Program ManagementCustomer ExperienceProduct OperationsTradingFinancial ServicesStrategic PlanningCross-functional LeadershipKPI DevelopmentOKRExecutive ReportingFINRA Series 7FINRA Series 63Generative AI
RoleManager, Strategic Programs
CompanyCoinbase
LocationRemote - USA
CompensationNot disclosed
Posted2026-09-28
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

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