Greenhouse ·
contractSenior Strategic Account Executive (french Speaker)
Twilio · Remote - United Kingdom
Twilio provides cloud‑based communications APIs that enable businesses to add voice, messaging, email, contact‑centre and account‑security capabilities to their applications. The Senior Strategic Account Executive (French Speaker) will focus on Twilio’s high‑value customers in Southern Europe, managing existing fast‑growing accounts and pursuing new opportunities within those accounts. Day‑to‑day activities include creating pricing proposals, negotiating terms, overseeing the contract process, and delivering solutions that span Twilio’s voice, messaging, email, contact‑centre and security products to both technical and business stakeholders. The role requires maintaining high customer satisfaction, tracking revenue and gross‑profit metrics, and balancing multiple deals while identifying cross‑sell and up‑sell opportunities. Candidates should have at least six years of account‑management or sales experience selling complex technical solutions, a proven record of meeting quotas, fluency in French, and familiarity with financial reporting. Prior exposure to the communications market or products such as voice, messaging, email or account‑security verification is advantageous.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Strategic Account Executive. About the job This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on Southern Europe. The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and GP growth, as well as sourcing net new opportunities within a set of accounts. Responsibilities In this role, you’ll: Servicing the fastest growing customers in the region. Growing our revenue and gross profit share of wallet within your key account list. Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software. Maintaining the highest levels of customer satisfaction. Create pricing proposals, negotiating terms and managing the contract process. Selling solutions to a technical and business audience. Building trust and mutual respect with technical customers and peers. Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple. Balancing challenging priorities and handling multiple projects/deals at the same time. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base. History of working with accounts ranging from large multinational enterprise customers to SMB. Demonstrated success by achieving quota on a consistent basis. Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base. A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence. Fluent in French Desired: Ideally, you also have experience selling both to a business and technical audience. Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business. Location This role will be remote, and based in UK, Ireland or Spain Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift ca
| Role | Senior Strategic Account Executive (french Speaker) |
|---|---|
| Company | Twilio |
| Location | Remote - United Kingdom |
| Compensation | Not disclosed |
| Posted | 2026-09-30 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Senior Strategic Account Executive (french Speaker) at Twilio: frequently asked questions
- What is the salary for this role?
- Twilio has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Senior Strategic Account Executive (french Speaker) position remote, hybrid or onsite?
- The listing marks this role as remote, with Remote - United Kingdom as the location.
- What is the application deadline?
- Twilio has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Senior Strategic Account Executive (french Speaker) role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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