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Technical Architect, Engage Central Platform

Servicenow · Orlando, us

ServiceNow is a provider of enterprise cloud software that helps organizations automate and streamline digital workflows across IT, employee, and customer experiences. As a Technical Architect for the Engage Central Platform in Orlando, the role focuses on defining and evolving the platform’s technical architecture, guiding development teams through design choices, and ensuring that solutions meet performance, security, and scalability requirements. Day‑to‑day activities include collaborating with product managers and engineers to translate business needs into technical specifications, reviewing code and system designs, establishing integration patterns with other ServiceNow modules and external services, and mentoring junior staff on best practices. The position also involves creating documentation, conducting architecture reviews, and staying current with cloud technologies that support the platform’s growth. The role is suited to senior engineers with several years of experience in cloud‑native application design, strong knowledge of ServiceNow or similar SaaS environments, and proven ability to lead technical discussions and drive architectural decisions.

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RoleTechnical Architect, Engage Central Platform
CompanyServicenow
LocationOrlando, us
Typefull-time
CompensationNot disclosed
Posted2026-10-20
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

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Technical Architect, Engage Central Platform at Servicenow: frequently asked questions

What is the salary for this role?
Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Technical Architect, Engage Central Platform position remote, hybrid or onsite?
The listing marks this role as remote, with Orlando, us as the location.
What is the application deadline?
Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Technical Architect, Engage Central Platform role?
Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.

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