Greenhouse ·
full-timeGTM Recruiter
Intercom · San Francisco, California
Fin, now part of Salesforce, focuses on AI-driven customer service solutions, providing tools that automate support and enhance customer experiences across various business channels. As a GTM Recruiter, you will manage the full-cycle recruitment process for Go-To-Market and G&A teams. The role involves acting as a strategic talent partner to leadership, where you will deeply understand hiring needs, advise on recruitment strategies, and proactively identify solutions to optimize hiring processes. You will be responsible for building diverse, high-quality pipelines and engaging passive candidates by effectively communicating the company's business goals and strategic vision. Day-to-day tasks include leveraging data and recruitment metrics to diagnose search challenges, collaborating with hiring managers to meet growth objectives, and ensuring a positive experience for all candidates. This position is well-suited for an experienced recruiter with a strong background in high-growth tech environments who possesses a data-driven mindset and the ability to influence stakeholders. Candidates should be comfortable navigating complex hiring landscapes and possess the analytical skills necessary to drive talent acquisition strategies in a fast-paced, AI-focused organization.
Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for a Recruiter to support strategic hiring for our organization and contribute to our team’s growth and success. You will drive full cycle recruitment for positions across our GTM and G&A teams. You will effectively partner with leadership and be a strategic talent partner and advisor across the organization. You will leverage your recruiting expertise and deep knowledge of Intercom’s business to design strategy and differentiate Intercom in the market. You will proactively identify opportunities and solutions to improve and iterate on recruiting processes and partner with stakeholders to drive solutions forward. What will I be doing? Partner with Fin's leaders and Hiring Managers to deeply understand their needs. Influences and advises stakeholders on their recruiting approach, strategy, and processes. Create diverse and robust pipelines and attract and convert talent through creative sourcing tactics. Attracts and converts passive talent through effective and authentic storytelling of company strategy and business goals. Leverage data to diagnose challenges in a search, proactively create and execute solutions and influence and advice stakeholders. Provide an excellent candidate experience and serve as a trusted partner. What skills do I need? 4+ years of full cycle GTM/Sales recruiting experience in a high growth tech environment. Expertise and talent market intelligence across business teams (GTM and G&A functions). Creative recruiting approach and capable of attracting and converting talent. Proven track record of partnering with GTM leaders to meet and exceed hiring goals. Data and metrics driven, ability to use data to inform decisions. Strong analytical, conceptual, and problem-solving abilities. Passion for building and managing diverse pipelines. Aligned with Fin's values; growth mindset, highly collaborative, work with a sense of urgency and obsess about customer success. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $130,500-$155,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe tha
| Role | GTM Recruiter |
|---|---|
| Company | Intercom |
| Location | San Francisco, California |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-13 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4GTM Recruiter at Intercom: frequently asked questions
- What is the salary for this role?
- Intercom has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the GTM Recruiter position remote, hybrid or onsite?
- The listing gives San Francisco, California as the location and does not state a work mode.
- What is the application deadline?
- Intercom has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the GTM Recruiter role?
- Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.
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